Why Fonoma?

Get 3% back on every recharge to Cuba

Earn 3% in credit every time you send a recharge to Cuba—whether it’s to a cell phone or a Nauta account. Invite your friends to use Fonoma and get an extra $7 in credit. They’ll also receive a $7 discount on their first recharge. And by the way, your credit never expires.

Fast, secure & no hidden fees

Your payment information is never stored. After sending the recharge, you can also include a free personal SMS. In seconds, your loved ones in Cuba can call, text, or connect to the internet using mobile data.

Excellent

4.83 based on

3,448 reviews

Customer Reviews

  • Cheryl: Excellent service. Fast and reliable (1 month ago)
  • Vlada: Great site with great offers make easy for me to help Cuban friends (3 months ago)
  • Joe: Always good service (3 months ago)
  • Sylvain: Really fast. Thank you (4 months ago)
  • Glenda: Very easy to use and seldom experience any problem. Good job Fonoma!!! (5 months ago)
  • Anonymous: Good performance (6 months ago)
  • Humberto: fast and safe (6 months ago)
  • Norvel: Fast and efficient (6 months ago)
  • George: You're very efficient and I like your reward program (7 months ago)
  • Dina: Very happy and fast (7 months ago)
  • Ian: 5 stars indeed (7 months ago)
  • Ramon: Excellent (7 months ago)
  • Anonymous: Excellent service (8 months ago)
  • Nigel: It's very easy and convenient to send with Fonoma (11 months ago)
  • Anónimo: Very good service (11 months ago)
  • Alvaro: Easy, great (11 months ago)
  • Dona: I think it's great that this app exists, because the people there are very poor. I've been to Cuba many times, and I was shocked that such a beautiful country has people who at least have mobile phone credit (1 year ago)
  • Henry: Been using Fonoma for Years. Very satisfied (1 year ago)
  • Yvon: fast and efficient (1 year ago)
  • Girard: Very satisfied by Fonoma's offers for my family. Easy, quickly done and a big satisfaction for everybody 👍 (1 year ago)

Take Fonoma with You

Download the app and send recharges to Cuba with just a few taps.

Keep your family connected in Cuba with a Nauta recharge.

How does a Nauta recharge work and what is it for?

Nauta credit is used to access the internet in Cuba — at public ETECSA WiFi zones (parks, hotels, cultural centers) or at home via Nauta Hogar. It is independent of mobile balance and cannot be used for calls or SMS, only for internet. Once credited, the balance is valid for 330 days from the last connection. Learn more about Nauta Hogar.

What Nauta Hogar plans are available and how much do they cost?

Five Nauta Hogar plans are available, ranging from 250 to 1,375 CUP per month, with download speeds between 1 and 4 MB/s and 30 to 120 monthly hours of connection. For example, 500 CUP covers the 60-hour plan at 2 MB/s. Credit recharged via Fonoma can pay the monthly plan directly through the Nauta User Portal. View all Nauta Hogar plans.

How much can I send per recharge and how often?

You can send between 250 CUP and 1,250 CUP per transaction, with no frequency limit. For larger amounts, make multiple consecutive recharges — balance accumulates in the recipient's account. Always verify the Nauta email before confirming, since recharges cannot be canceled once sent. See available price ranges.

Does the 3% cashback apply to Nauta recharges too?

Yes. Every Nauta recharge earns 3% cashback in Fonoma Credit, the same as Cubacel recharges. The credit never expires and can be applied to any future recharge type. To use it, enable the "Use Fonoma Credit" toggle at checkout before confirming — it doesn't apply automatically. How Fonoma Credit works.

What do I do if the Nauta credit doesn't appear after recharging?

Nauta credit almost always arrives within minutes. If it hasn't appeared after one hour:

  • Confirm the email entered ends in @nauta.com.cu or @nauta.co.cu
  • Check your recharge history in the Fonoma app to verify the send status
  • If everything looks correct, contact us via chat and we'll investigate immediately

What if I recharged the wrong Nauta email?

What are my options for recharging to Cuba?

Three main options are available:

  • Cubacel recharge with promotion — most popular, multiplies balance or adds a data bonus.

  • Nauta recharge — for those with Nauta Hogar home internet or access to public ETECSA WiFi zones.

  • ETECSA Data Plan — best option without a promotion, includes data, minutes, and messages.

Can I use Fonoma to send a recharge to prepaid lines in the United States?

Fonoma is focused exclusively on recharges to Cuba and does not support phone lines from other countries. For US prepaid recharges, Teloa is the recommended option — compatible with T-Mobile, AT&T, Metro, Verizon, Cricket, Boost Mobile, and more, with the same secure payment process. Refill your prepaid phone in the US with Teloa.